Terms of Service

These Terms of Service (the “Terms”) are the agreement between you and MyProposer for your use of the MyProposer web application, the marketing site at myproposer.com, and anything else we describe as part of the service (together, the “Service”).

By creating an account, clicking a button that says you accept, or simply using the Service, you agree to these Terms. If you are agreeing on behalf of a company, you confirm you have the authority to bind that company, and “you” means that company. If you do not agree with any part of these Terms, please do not use the Service.

You need an account to use most of MyProposer. When you create one, you agree to give accurate information and keep it current.

• You are responsible for everything that happens under your account, including anything done by teammates or contractors you give access to.
• Keep your password and any connected email credentials secure. Tell us promptly if you believe someone has gained access to your account.
• Accounts are for people and organisations, not for resale. Do not share one login across a team as a way of avoiding plan limits.
• You must be old enough to enter a binding contract where you live, and the Service is not directed at children.

You own the notes, proposals, quotes, invoices, pricing, branding and client records you put into MyProposer (your “Content”). We do not claim ownership of it.

You give us the permission we need to run the Service: to store, copy, transmit, display and process your Content so we can generate drafts, host proposal links, send email on your behalf, capture approvals, and show you analytics. That permission exists only to operate and improve the Service for you, and it ends when you delete the Content or close your account.

Your clients’ personal data belongs to your relationship with them. You decide what to collect and why; we process it on your instructions. You are responsible for having the right to upload it and for telling your clients what you do with it. See our Privacy Policy for detail.

We give you a limited, non-exclusive, non-transferable right to use MyProposer for your own business while your account is in good standing.

You agree not to misuse it. The full list lives in our Acceptable Use Policy, which forms part of these Terms. In short: nothing illegal, nothing deceptive, no spam, no attacking the Service, and no attempts to copy, resell or reverse engineer it.

MyProposer is sold on three plans:

• Free — $0/month. Up to 2 proposals, 2 quotes, 2 contracts and 2 invoices every 30 days, AI drafting and e-signatures.
• Starter — $2.99/month. Twenty proposals, interactive quotes, quotes and invoices.
• Pro — $6.99/month. Everything in Starter, plus client CRM, custom branding and priority support.

Paid plans are billed in advance and renew automatically at the end of each billing period until you cancel. Prices are in US dollars and exclude any taxes we are required to collect, which will be added at checkout where applicable.

The 30-day free trial. Every new account is granted 30 days of Pro automatically, with no card and nothing to activate. Because no payment method is involved, there is nothing to cancel and the trial cannot result in a charge. When it ends the account moves to the Free plan by itself. Subscribing to Starter or Pro begins billing immediately rather than at the end of the trial.

Payments are handled by a third-party payment processor. We do not store your full card details. If a payment fails, we may retry it, and we may downgrade or suspend the account until it clears.

We may change prices or plan limits. If a change affects your plan, we will give you notice before it applies to a renewal, and you can cancel if you would rather not continue. See the current plans on our pricing page.

You can cancel any time from your dashboard. Cancelling stops the next renewal; your paid features stay available until the end of the period you have already paid for, and the account then moves to the Free plan.

We do not automatically refund partial periods. What we do refund — billing errors, duplicate charges and charges taken after a cancellation — is set out in our Refund Policy.

MyProposer lets your clients approve a proposal and sign electronically in one click, and records an audit trail of that action.

We provide the tool. We are not a party to the agreement between you and your client, we do not verify anyone’s identity or authority to sign, and nothing in the Service is legal advice about whether a particular document is enforceable. If a document matters, have a lawyer look at it.

Signing electronically through MyProposer is covered by our E-Sign Consent.

You can connect a Gmail account so proposals go out from your own address. Support for other email providers is on the way.

When you connect a mailbox you authorise us to send messages on your behalf for the purposes you trigger in the app. We request the narrowest access we can, and you can disconnect the mailbox at any time from your account settings or from your Google account.

You are responsible for the messages you send: that recipients expect to hear from you, that the sender details are accurate, and that you follow the anti-spam and marketing rules that apply where you and your recipients are. Bulk unsolicited email is not allowed — see the Acceptable Use Policy.

The Service — the software, design, templates we supply, documentation, and the MyProposer name and logo — belongs to us and our licensors. These Terms do not transfer any of it to you.

You agree not to:

• copy, modify, translate or create derivative works of the Service;
• reverse engineer or try to extract source code, except where law says you may;
• resell, sublicense, rent or run the Service as a competing product or as a service for third parties;
• remove or obscure any notice of ownership; or
• use our brand assets without written permission.

If you send us feedback or ideas, we may use them to improve the Service without owing you anything for them.

MyProposer relies on other providers to work — hosting, payment processing, email delivery, AI model providers and product analytics. Their handling of data is described in our Privacy Policy.

When you connect an outside account, such as Gmail, that provider’s own terms apply to your relationship with them. We are not responsible for services we do not control, and a change on their side may change how a feature behaves.

We work to keep MyProposer available and fast, but we do not promise uninterrupted access unless we have agreed a separate written service level with you. Maintenance, outages at our providers, and problems outside our control can all interrupt the Service.

The Service will keep changing. We add features, adjust them, and occasionally remove ones that are not working. If we plan to remove something you rely on, we will give reasonable notice where we can.

The Service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, whether express, implied or statutory, including merchantability, fitness for a particular purpose, and non-infringement.

AI-generated drafts are a starting point, not finished work. They can be wrong, incomplete or unsuitable for your situation. You are responsible for reviewing anything before you send it to a client, and for the commercial commitments you make in it. We do not warrant that using MyProposer will win you work.

To the fullest extent the law allows, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost business or lost data, even if warned that they were possible.

Our total liability arising out of or relating to the Service is limited to the greater of (a) the amount you paid us for the Service in the twelve months before the event giving rise to the claim, or (b) fifty US dollars.

Some jurisdictions do not allow certain limitations. Where that is the case, the limitations apply to the maximum extent permitted, and nothing here excludes liability that cannot lawfully be excluded.

You agree to defend and indemnify us against claims, damages and reasonable costs arising from your Content, your use of the Service in breach of these Terms or the law, or a dispute between you and one of your clients. We will tell you promptly about any such claim and let you control the defence, provided you do not settle in a way that admits fault on our behalf without our consent.

You can close your account at any time. We can suspend or terminate an account if you materially breach these Terms or the Acceptable Use Policy, if we are required to by law, or if an account is being used in a way that puts the Service or other users at risk.

Where the situation allows it, we will warn you first and give you a chance to fix the problem. For urgent security or legal issues we may act immediately.

After termination you can ask us to export your data for a reasonable period, after which it may be deleted. Sections that by their nature should survive — ownership, disclaimers, liability, indemnity — survive termination.

We may update these Terms as the product and the law change. When we make a material change we will update the date at the top of this page and give notice in the app or by email before it takes effect. If you keep using the Service after that, you accept the updated Terms. If you do not agree, cancel your subscription and stop using the Service.

We would always rather sort a problem out directly, so please contact us first — most disputes end there.

The governing law and the venue for any dispute are set out in your order form or will be confirmed here before launch. If you need them confirmed in writing before you sign up, ask us and we will send them to you.

Questions about these Terms? Contact us and we will answer.